Privacy

Your privacy matters.

How New Earth Natural Medicine collects, protects and uses your information. Last updated November 9, 2026.

What we collect

When you request a consultation or become a client, we collect your name, email address and, if you choose, your phone number. In your private client portal you may also share your health history, food journal and answers to follow-up forms. If you join the email list, we keep your email address and first name.

How we protect it

Your health information is encrypted before it is stored, and is visible only to you and to Medea through secure sign-in. Health details are never sent by email: emails only tell you or Medea that something is waiting in the portal. The client portal pages do not use advertising or tracking scripts.

How we use it

We use your information only to provide Medea’s services to you: to prepare for and schedule your appointments, to share your plan and resources, and to answer your questions. We never sell your information. Email list messages go only to people who confirmed they want them, and every email has an unsubscribe link.

Your choices

You can update your contact details in your portal, unsubscribe from emails at any time, and ask Medea to see, correct or delete your information.

Not medical care

Medea provides education and guidance and does not diagnose, treat or cure any disease. Please keep working with your physician and other licensed providers.

Questions

Ask Medea anytime through your portal or the consultation form.